Local Shipping (South Africa)​

We offer reliable courier services throughout South Africa using The Courier Guy.

• Rates: Starting from R200 (depending on the destination and current courier rates).

• Outlying Areas: Additional charges apply; delivery may take 2-3 days.

• Delivery Times:

  • Standard Areas: 1-2 business days

  • Outlying Areas: 2-3 business days

• Tracking: A tracking number will be provided once your parcel is collected.

• Requirements: Please provide a valid physical address for all South African deliveries.

• Custom Orders: Must be paid in full before shipping.

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International Shipping

For international orders, we use Freight Innovation to ensure timely and trackable deliveries.

• Rates: Starting from R850. Please contact us for a personalized quote.

• Delivery Time: 3-7 business days.

• Customs: The buyer is responsible for any duties or customs fees applicable in the destination country.

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Packaging

Your items are carefully packaged to ensure they arrive in perfect condition:

• Materials: Beautiful handcrafted boxes (sourced from a local business) or soft material pouches.

• Courier Protection: All parcels are securely sealed. Please check for any signs of tampering before accepting your package.

• Responsibility: We cannot be held liable for loss or damage once the item leaves our studio.

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Shipping and Lead Times

• Standard Lead Time: 10-15 working days for most orders.

• Custom Creations: 3-4 weeks, depending on the complexity of the design.

• Holiday Periods: High order volumes may extend delivery times. We’ll notify you of important deadlines (e.g., for Christmas delivery).

• Special Requests: If you need your order by a specific date, please contact us in advance. We’ll confirm if we can meet your timeline.

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Thank you for supporting our small business!

Your understanding and patience during busy periods are truly appreciated.